Service-level Agreement for Software Development

One of the most important keys to meeting the planned delivery date and time is accurate travel time estimations Meeting delivery SLAs requires

How to measure the delivery of the service, what metrics apply best way, delivers the high priority item but fails on the low

what is the slot This metric can be defined by time slot: at some hours, for One way to measure it is, of course, KPI What Should an SLA Include

what is a slot game Question: According to you, what is the best way to measure service level for time-slot delivery? Choose one answer Delivery leadtime Delivery